BY THE LIBERTY GROUP
Where People Make Properties Feel Like Home
Professional coverage that works with your needs.
From urgent callouts to fully staffing your concierge needs, The Liberty Group provides concierge professionals and flexible staffing support built around the way your property operates.
50+
Years Experience
1000+
Properties Served
50
States
Front Desk Services ◆ Package Room Handler ◆ Resident Experience ◆ Luxury Multifamily ◆ Concierge Staffing
Two Ways to Start
Coverage that fits the need in front of you
Here when you need them.
The Liberty Group has trained and vetted candidates ready to step in when the coverage need is immediate.
Support for callouts, vacancies, special assignments, hard-to-fill shifts, and short-term needs.
Let us own the schedule
Because we know staffing your concierge needs can be overwhelming, you can rely on The Liberty Group to own your concierge schedule.
Liberty recruits, schedules, coordinates callouts, and provides backfill for you. Let us own all or part of your concierge scheduling.
Why Liberty
Concierge expertise with workforce flexibilty.
Liberty handles the recruiting, scheduling, and callout coverage — so your team doesn’t have to.
Multifamily knowledge
Liberty understands the properties, teams, workflows, and resident-facing expectations of multifamily communities.
Local market support
Work with teams who understand your property market, local talent supply, and the urgency of an uncovered resident-facing position.
Direct communication
Build a coverage approach aligned to your property’s schedule, priorities, and operating expectations.
Consistency
Our concierge becomes a trusted, familiar presence in residents’ daily lives. Attentive and dependable, they know residents by name, remember what matters to them and help create an experience that extends beyond the front desk.
Professionals for the spaces residents rely on most.
- Concierge and resident services desks
- Front desk and lobby coverage
- Package room operations
- Guest and visitor cooridnation
- Amenity and service request support
- Overnight and weekend coverage
Where is coverage breaking down?
Tell us about the shifts, vacancies, or recurring schedule needs creating pressure on your property team. Liberty will work with you to build the right staffing approach for your market and property.
